How to sync contacts between Office 365 or Exchange and Google?


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Exchange Office 365 Contacts G Suite Shared Contacts

SyncPenguin can be used to configure Exchange Office 365 Contacts and G Suite Shared Contacts real-time two-way synchronization. This page provides some information on how to configure and start the sync using our dashboard.

The sync allows variety of connection combinations and scenarios, including between different Exchange domains or Office 365 tenants. You can sync records between pairs of accounts, from all accounts to a single shared one, or arrange any other custom sync behavior.

Note that apart from Office 365 the service can sync with multiple Exchange EWS-based services, including:

  • Microsoft Office 365
  • Microsoft Teams
  • Exchange On-Premise Server
  • Exchange Online
  • Outlook on the Web
  • Outlook Live and account
  • Microsoft ToDo
  • Amazon WorkMail

Contact us directly if you need help with your Exchange setup.

Please feel free to contact us if you have any problems or questions - our support is always glad to help the customers. Also note that it's always possible to customize your sync in case you need a different field mapping, sync behavior, or any other adjustment. For any such request, please contact us directly to discuss the details.

1. Register and log in

The first step is to create a SyncPenguin account. Please follow this link to do that:

2. Create the sync

The next step is to create the sync in the Synchronizations section of the dashboard by clicking the '+ New sync' button. You'll see a wizard page, where you need to follow three steps of sync creation:

  • Select the first app (Exchange Office 365 Contacts)
  • Select the second app (G Suite Shared Contacts)
  • Specify the name of the sync and click Create

sync sizard

3. Allow access to Office 365 or Exchange and Google

You'll then see two 'Access & Settings' sections for both sides of the sync. For each of them you have to click the 'Sign In' button and sign in to the corresponding business app. If you cannot see the 'Sync In' button, it means you need to enter the credentials manually (API Key, username/password or similar).

In some complex scenarios it might be difficult to get the settings right. Please don't hesitate to contact us in case of any errors or doubts.

sign in to your accounts

4. Configure, test and start your sync

The last thing, of course, is to test your connection and start the continuous sync itself.

To test the connection, click the 'Trigger sync' button first. Note that this doesn't sync any data yet, but just schedules an initialization job that you'll see in the logs at the bottom of the page.

run sync for an account

After a couple of moments you should see a blue 'Initialized' status. If you see a yellow 'Finished with error' instead, most probably there's an error with access or settings. Feel free to contact us in such case.

the status of sync run

Now you can test the sync itself. By default, SyncPenguin only syncs newly created or updates data. So go ahead and create a test entry in Office 365 or Exchange or Google, and click 'Trigger sync' once again. You should see it synced in the other app you specified. Great!

If you'd like to sync your old data, use the 'Migrate existing data' button. Feel free to contact us to be sure you're doing the right thing, or if you need to apply any complex filters.

The final step is to configure and start your continuous sync. You can configure the following basic things:

  • How often the sync is triggered (Sync period)
  • The direction of the sync (two-way or one-way)
  • Whether it's allowed to sync deletes or not

Make sure you click the 'Save' button once you're done configuring.

Then just click the 'Start periodic sync' button and your continuous sync will be running!

configure your sync

Contact us

In case you have any questions, or if you'd like to request a custom sync to be built based on your requirements feel free to contact us using the form below.

Contact us

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