Two-way and one-way sync Duplicate detection Historical data sync Custom fields Webhook support Unlimited field mappings Unlimited filters & rules Unlimited customizations No SyncPenguin branding Full supportFrequently Asked Questions
What is a sync flow?
A sync flow represents a single pair of calendars, contact lists, task lists, or stores that are continuously synced (two-way or one-way) by SyncPenguin. You can add as many sync flows as you want, but each pricing plan has a certain limit on the number of active continuous sync flows you can have at any time.
What does "2,000 updates/month" mean?
An update is a unit of measure that SyncPenguin uses to track your usage. An update occurs when a single data record (meeting, contact, task, inventory level, etc.) is actually updated in your business app and successfully synced by us.
If I sync every 5 minutes, is an update counted every 5 minutes?
No. If a sync runs and nothing has changed, no updates are counted. You only pay for what is actually synced!
Is the initial merge counted towards monthly usage?
No, merge and migration events don't count towards your monthly sync usage.
What happens if I exceed the usage limit?
If you exceed your limit, we'll notify you and give you time to upgrade your plan. We never automatically change your plan or charge for overages.
Can I top up my balance?
Yes, we offer one-time top-up payments that can be used on top of your monthly subscription.
What if I want to sync multiple users?
It's OK to use a single SyncPenguin account to sync multiple users or company employees. Your usage is the total number of updates across all enabled sync flows.
Is VAT included in plan prices?
VAT is not included in our plan prices. Registered businesses in certain locations can enter their VAT or GST IDs to remove those taxes from their monthly or yearly bills.
Can I pay through an invoice?
Yes. Contact us to request an invoice.
Contact us
Have questions about pricing? Get in touch and we'll be happy to help.
