FAQ
How can I test your services?
Great question! Go ahead and sign up for the SyncPenguin Dashboard, from where you can manage your synchronizations. We offer a completely free 14-day trial. Check out this article on how to set up your first synchronization, or click here to explore supported connections.
I need more time for testing, can you extend the trial?
Yes, no problem, just contact us with a request to extend the free trial.
I tried the product but could not get it to work. What can I do?
No problem at all, it's often not an easy task to configure the syncing in a way that exactly fits your needs. Our customer support is always here to help. Feel free to contact us through the contact from or email us directly at [email protected].
Can you help me with the sync setup?
Yes, of course. Feel free to contact us and request a screen-sharing call to help you set everything up.
What is the pricing of SyncPenguin?
We have a wide range of plans that fit both individual customers and corporations. The pricing is based on the number of active syncs and usage. You can learn more about our pricing plans on the Pricing page.
Is my data secure with SyncPenguin?
The short answer is yes: we don't store the data that is synced, and all connection tokens or credentials are stored in an encrypted and secure way. Learn more about our security & reliability here.
Where are the servers located?
All SyncPenguin infrastructure is located in Germany 🇩🇪.
I like your service, but I need a custom sync
No problem at all! You can customize your sync with our no-code visual programming interface, in just a few clicks. Feel free to contact us if you'd like to learn more.
I cannot find the app or service that I want to integrate with
We're constantly working on expanding the supported apps and sync connections. Feel free to contact us to request a connector and join the wait list.
Contact us
Any additional questions? Drop us a few lines, and we'll get in touch to discuss any details:
